Santiago Raposo, CSIF delegate for the Seville Local Police, described the situation as "chaos and disorganization" within the city's police service. According to the union, the lack of personnel led to the closure of the 092 room, diverting emergency calls to the 112.
During the closure, calls were managed from the Cecop room by a commander and their driver, who, according to the union's account, had to manually log services due to a lack of access to the computer management system. This highlights the precariousness of available resources.
“"The lack of personnel would have caused the temporary closure of the 092 room and serious difficulties in emergency response."
CSIF also noted that the shortage of police officers on weekends necessitates constant service reorganizations, prioritizing street reinforcements at the expense of coordination units. This has impacted the processing of detainees and investigations, which have sometimes had to be handled by the National Police.
Furthermore, the union states that since January, "preventive alcohol and drug controls have been reduced or eliminated," which, in Raposo's words, increases road safety risks. In the reported incident, the 092 room operated with only two police officers and one official, at times leaving a single agent to handle calls in a city of over 700,000 inhabitants, causing delays and citizen complaints.
Police sources, however, attribute these events to a potential union pressure tactic ahead of labor negotiations for the upcoming Feria de Abril, noting that similar situations recur before major events like spring festivals or Christmas. Nevertheless, the union directly blames the municipal government and Seville's mayor, José Luis Sanz, for a management model they deem ineffective and a lack of structural planning.
