The railway company explained that security personnel have been relocated to stations with active train services and passenger presence, but without a decrease in total service hours. Renfe emphasized that it has not cut surveillance hours and guarantees the services contracted with Eulen, as well as the safety of all involved.

CSIF Sevilla, through its Eulen union section, last week alerted to what it described as a "serious policy of cuts" in commuter private security services, which allegedly culminated in the sudden elimination of 600 service hours. The union warns that this situation leaves entire stations and lines without effective surveillance, increasing the risk of theft, assault, and criminal acts.

CSIF maintains that the reduction in hours turns parts of the railway network into "free zones" for crime, especially during off-peak hours or at peripheral stations. Furthermore, they point out that the decrease in personnel forces many services to shift from pairs (two guards) to individual operations, increasing the risk of serious assaults, as has occurred previously.

The union cites the Brenes station as an example, where, according to CSIF, the presence of a single mobile unit guard has been extended from 2 to 7 hours, increasing risk. They also report that sensitive stations like Virgen del Rocío and the entire C-5 line are left without effective surveillance, despite their proximity to the hospital and passenger traffic, or the continuation of service via replacement buses due to the works.

CSIF criticizes that the quality inspector service has increased while resources for guards directly involved in conflicts and emergencies are being cut. Therefore, the union demands Renfe the immediate recovery of the eliminated hours and a reinforcement of security.