Health assistance constituted the majority of interventions, with 797 calls managed. Public safety-related incidents followed closely, totaling 226. Other significant reasons included traffic (145), fires (125), and road accidents (80), in addition to 53 actions linked to animal welfare.
To a lesser extent, the service also coordinated 24 incidents due to basic service anomalies, 24 rescues and salvages, and 20 social service requests, among other types. Holy Saturday was the busiest day, recording 209 incidents, followed by Good Friday with 207.
The 1-1-2 service reminds that it is a single, free telephone number, operational 24 hours a day throughout the year, which allows for attending to health, security, fire, or civil protection emergencies with a single call. In addition, it offers multilingual assistance in several languages to guarantee assistance to any citizen.
Palm Sunday and Holy Thursday also showed high figures, with 190 calls each, while Easter Sunday registered 188, and Holy Monday and Wednesday, 187 in both cases. At the Andalusian level, emergencies managed in Jaén represented 6.6% of the total 23,924 incidents in the community, placing the province in seventh place, behind Seville, Málaga, Cádiz, Granada, Almería, and Córdoba.
The capital, the city of Jaén, registered 306 calls, also holding the seventh position among Andalusian capitals. The peak of activity occurred between 8:00 PM and 9:00 PM on Saturday, April 4, when up to 174 incidents were coordinated in a single hour. This was followed by Palm Sunday, between 7:00 PM and 8:00 PM, with an average of 170 calls.
