The hotel's director, Patricia Trenado, explained the changes the establishment has undergone, highlighting the pursuit of elegance befitting a five-star category and an interior design that enhances the building's architectural heritage. The renovation was comprehensive, affecting both rooms and common areas, including the preservation of historical elements such as the ancient wall.
Among the improvements, key spaces like the breakfast area have been renovated, and the reception has been relocated. A central aspect of the transformation has been the enhancement of the patios, distinctive elements of Córdoba's culture, with the aim of maintaining the city's essence within the palace. This strategy aligns with the identity of the NH Collection brand, known for its integration with the local environment.
“"We have highlighted the patios and given them prominence, because that is where the essence of Córdoba lies."
To achieve the five-star category, Trenado emphasizes the importance of enthusiasm and commitment to change in facilities, decoration, and mindset. Required standards include large, high-quality suite rooms that ensure comfort and well-being, as well as highly personalized service available 24 hours. Anticipating guest needs and creating unique experiences are fundamental, complemented by excellent local gastronomy.
As part of the new services, the hotel has inaugurated the Tablafina restaurant, conceived as a tribute to the traditional Cordoban tavern. This space not only offers local gastronomy but also integrates the romantic atmosphere of the patios, opening its doors to both guests and residents of Córdoba. The room offering has also been restructured, reducing inventory to provide larger and more welcoming accommodations, including five suites, thus adapting to the new demands of luxury clientele.
Regarding competition from other types of accommodation such as tourist apartments, Trenado stresses the need for Córdoba to be recognized as a destination and to have the capacity to welcome all visitors. She states that all players in the sector have their place, and the hotel's commitment to the five-star rating demonstrates its dedication to continuous improvement and the quality the city deserves.
