In the first month of the campaign, 151,134 declarations have been submitted in Granada, marking a 2.41% increase compared to the previous year, despite the campaign starting six days later. The Tax Agency has promptly processed 67.88% of the requested refunds, covering more than half of the total amount claimed in the province.
This progress indicates an agile campaign in its initial stages, providing financial relief to numerous taxpayers in Granada. The state body has reiterated its commitment to optimizing procedures and reducing waiting times, while maintaining necessary controls to ensure accurate tax declaration submissions.
“"The objective is to streamline procedures and reduce waiting times, while maintaining the usual controls to guarantee the correct submission of declarations."
To facilitate the process, the “We Call You” service has been available since May 6, offering personalized telephone assistance that allows taxpayers to complete their declarations without visiting an office. Users can request an appointment and receive a call from the Tax Agency at their chosen time, with the recommendation to have all necessary documentation ready to expedite the process.
Additionally, the Agency has enhanced its digital tools, including a virtual Income Tax assistant, the Informador system, and a chat service with specialists from the Integral Digital Administration, available both morning and afternoon.
As in previous campaigns, the Tax Agency will send preventive letters to taxpayers who have modified fiscal data provided by the agency. The aim is for each individual to review their declaration and, if necessary, submit a rectification. If no errors exist, no changes are mandatory. This system complements the prior warnings integrated into the Income Tax submission platform, designed to minimize errors and facilitate correct compliance with tax obligations.
