This recognition, promoted by the Agencia de Calidad Sanitaria de Andalucía (ACSA), a certifying entity that fosters excellence in the Andalusian public healthcare system, highlights the fulfillment of nearly 100% of the evaluated standards. Among the assessed parameters are leadership, unit organization, patient safety, scientific-technical quality, and care continuity.
The ACSA has highlighted the service's strengths, such as its research capacity and high scientific output published in prestigious international medical journals. According to the agency's assessment, this combination of quantity and quality "evidences the service's commitment to knowledge generation and transfer."
The certifying entity also emphasizes the service's commitment to continuous improvement, underscoring its organizational and operational aspects. The ACSA report notes the development of specific reports analyzing patient satisfaction survey results, facilitating a precise understanding of patient perception and identifying improvement opportunities.
Another key factor in achieving this accreditation is the involvement and coordination of the professionals. The ACSA states that these values foster a collaborative work environment aligned with common objectives and promote the humanization of healthcare, prioritizing the needs of patients and their families.
“"The participation of the entire team was fundamental: medicine, nursing, care technicians."
